OpenAI Presence

"Dead on arrival sorry"

"It's so full of bullshit marketing prose I don't even know what it actually is."

"Marketing department went ahead and drop 'battle-tested product' nobody ever battle tested."

"Is this some sort of joke? Like. That's the proof. If it can do reliable work then that's the proof. Contradiction in sentence one. If your pipeline breaks 80% of the time but sometimes the magic token lottery gives you something remotely useful, that's NOT proof."

"If I have to interact with this or a similar system to do business with you, if possible, I will simply stop doing business with you."

"Will the Presence also hack its way out of its sandbox and into a 3rd party's system if it decides it needs to?" (referencing the concurrent model escape incident)

"I wonder if this is really the best timing to release a new product. Why would an enterprise customer choose an OpenAI solution when it's all over the news one of their agents 'went rogue'?"

"Having codex make changes to code because someone made a request to IT is insane, even if it needs approval. I use codex everyday but I plan the work and codex performs the work bit by bit... I would not sleep well not knowing what is in production."

"'The challenge for enterprises is no longer proving that AI agents can work, it's making them reliable enough to do high-value work in production.' This reads poorly to me. So they've proven the models CAN work, but they also say in the next line that they CANNOT do high value work in production."

"What privacy guarantees do these deployments make to end users? If you call a bar in SF or a concierge in Vegas, you'll often get a voice chat agent. There's no terms of service you agree to. What happens to your voice, your queries, your PII?"

"Building your own enterprise chatbot with in-house domain experts is the only path that makes sense to me. The software piece is really not that difficult... I think bringing in OAI consultants is probably a mistake in most cases."

"This article was incredibly hard to parse before I eventually realized they built a virtual support agent. The unintended consequence being that now im more cautious than ever to trust OpenAI to write marketing prose. Otherwise, potentially useful for firms that dont have global presence and want to service support across multiple timezones."

"I'm pretty impressed how openai is both extremely verticalized but also building products across the whole depth of that stack. Not sure if they're just trying to find what the abstractions are worth focusing, but certainly cool to see how much they're trying out."

"I'm not sure the antagonism is warranted. Building a product is never not this same story. Look at computers. Look at Photoshop. Look at Steam. Look at the steam engine. They all went through these phases. But when an AI firm does it, we're supposed to be aghast!"